Shipping and Delivery Policy
Effective Date: 10/Dec/2024
At MyTopTouch.com, we are committed to delivering your services and products in a timely and efficient manner. This Shipping and Delivery Policy outlines our practices for service and product delivery. By using our website, you agree to the terms of this policy.
1. General Shipping and Delivery Information
Service Delivery:
- For digital services such as trademark registration, ISO certification, and company registration, deliverables will be shared via email or the registered account on our website.
- Documentation or certificates, if applicable, will be delivered electronically unless a physical copy is specifically requested.
Physical Product Delivery:
- For physical items, such as promotional materials or documentation (if applicable), shipping will be handled through a reliable courier service.
- Delivery is available across India. International shipping may require additional charges and will be discussed on a case-by-case basis.
2. Delivery Timelines
Digital Services:
- Timelines for completing services are provided during the consultation phase and depend on the complexity of the service. For example:
- Trademark Registration: 7–15 business days (subject to government processing times).
- ISO Certification: 10–20 business days.
- Company Registration: 15–25 business days.
Physical Shipments:
- Domestic Shipping: 5–7 business days.
- International Shipping: 10–15 business days.
3. Shipping Costs
- Digital Services:
- No shipping costs apply to digital services.
- Physical Deliveries:
- Shipping fees, if applicable, will be communicated during the checkout process or consultation.
4. Order Tracking
- Once your service or product has been dispatched, a confirmation email will be sent with the necessary tracking details (if applicable).
5. Delays and Issues
- Unforeseen Delays:
- Delays may occur due to circumstances beyond our control, such as government processing times for registrations or certifications. We will keep you informed in such cases.
- Non-Delivery Claims:
- If you do not receive your service deliverables or physical shipment within the expected timeline, please contact us at vasriram1997@gmail.com or call +91 979 03 13852.
6. Changes to Delivery Address
- Any changes to the delivery address must be communicated promptly via email or phone before dispatch.
7. Contact Information
For questions or assistance regarding shipping and delivery, please contact:
Thank you for choosing MyTopTouch.com. We are committed to serving you with professionalism and care.
